Current cardholders | Working with Children

Victorian Floods October 2022

If flood has destroyed your identity documents or Working with Children Check card, please contact our Customer Support Team for assistance via email at workingwithchildren@justice.vic.gov.au (External link)

If you’re a current Working with Children Check cardholder, find information about how to renew or replace your card, update your details, and more.

Information for cardholders

Information for current Working with Children Check cardholders.

Volunteer to Employee Check

Switch from Volunteer to Employee Check in a few simple steps.

Renew my card

Renew your card if it's due to expire soon or has recently expired.

Replace my card

Get a replacement card if you lost or damaged your current card.

Update my details

Update your personal and contact details here.

Request your card or application number if you can't remember it.

Card status

The 'Check Status' service allows you to easily check the status, type and expiry date of a person's card or application.

Change of name

Apply for a card with a different name here

The General Information guide has been translated into a number of languages.

Customer Support Line:

1300 652 879 (local call charge)

The Customer Support Line operates from 9am to 3pm weekdays (excluding public holidays)

Email:

Email enquiries