To speak to someone on the phone, call our Cusotmer Support Line on 1300 652 879 (the cost of a local call) from 9am to 3pm , Monday to Friday (excluding public holidays).
Need help calling?
Don't speak English?
Call the Translating and Interpreting Service (TIS) on 13 14 50 and ask them to call the Working with Children Customer Support Line.
Offer feedback or make a complaint
If you’d like to offer feedback about this website you can submit a Website feedback form.
If you want to make a complaint about your experience with the Check, complete the Complaint form.
Write to us
Working with Children Check Victoria
Department of Justice and Community Safety
GPO Box 1915
Melbourne VIC 3001
Connect with us on social media
@justice.vic (External link)