We’re here to help you with the Working with Children Check. If you have a specific question you can contact us by mail or send us a message online. 

Call us

Our phone line is currently closed. If you have an urgent enquiry you can contact us by email.

Send us a message

You can send us an email using the online enquiries form (External link).

We’ll do our best to get back to you within 5 business days, but at the present time responses may take longer than usual.

Offer feedback or make a complaint

Website feedback

If you’d like to offer feedback about this website you can submit a Website feedback form. 


If you want to make a complaint about your experience with the Check, complete the Complaint form

Write to us

Working with Children Check Victoria
Department of Justice and Community Safety
GPO Box 1915
Melbourne VIC 3001

Connect with us on social media

@justice.vic  (External link)

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