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Renew your Check

If you have kept your contact details up to date, we will send a reminder 28 days before your card expires by email, SMS or letter.

Renew your card before it expires to continue doing child-related work. You can renew your card up to six months before its expiry.

It is illegal to do child-related work after your card expires, however, you can renew your card online up to three months after its expiry. After this time, if you still need a Check, you will need to complete a new application.

How do I renew my Check?

  1. Register for access to MyCheck, then login and select ‘Renew my Check’.
  2. The online form will tell you if you need to upload a new photo. If required, your digital photo must meet the requirements listed below.
  3. Confirm or update your personal, contact and organisation details.
  4. If applying for an Employee Check, pay the non-refundable fee by credit card. Volunteer Checks are free.

When do I need a new photo?

If you have renewed your card before or changed from a Volunteer to an Employee card, you will need to upload a new photo as part of your renewal application.

 

What are the photo requirements?

A new photo that is less than 12 months old is required for your card. Photos that do not meet the following requirements will be rejected.Sample photo images

You need to:

  • face the camera with your head straight not tilted
  • only show your head and shoulders
  • have your eyes open
  • have a neutral expression on your face
  • be in front of a plain, light-coloured background.

 

You can wear:

  • glasses if you normally wear them
  • apparel covering your hair if you do so for religious or medical reasons.

 

Photo specifications:

  • colour
  • jpg or jpeg format
  • a minimum 406 x 521 pixels
  • less than 5MB in size
  • sharp focus
  • strong contrast between face and background
  • well lit with no shadows
  • less than 12 months old.