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Lodging your application

Once you have completed your online application form, you need to go to a participating Australia Post retail outlet  to lodge your application.

If you are applying for a Working with Children (WWC) Check from outside Victoria you need to post your application directly to the Victorian Department of Justice (the Department). See the section below or the publication 'Interstate applicant information sheet' .

What you need to take with you to lodge

When you go to a participating Australia Post retail outlet, you need to take:

 

The online Application Summary

The Application summary and receipt must be printed on separate pages of A4 paper (i.e. single-sided) without any scaling or cropping.

Do not sign the Application summary before lodgement.

When you have successfully lodged your application at Australia Post, your receipt will be stamped and returned to you. You can use this receipt to prove to organisations that you have applied for a WWC Check.

 

Passport size photo

Your photograph needs to be of your head and the top of your shoulders, close up. Dimensions of photo for application

In your photograph you need to:

  • face and look directly at the camera straight-on
  • have your eyes open
  • have a natural expression on your face
  • be in front of a plain, light-coloured background.

In your photograph you can wear:

  • glasses if you regularly wear them
  • a hat or other apparel covering your hair, if being worn for religious reasons, or if you are undergoing or recovering from medical treatment.

The photograph itself needs to:

  • be 45-50mm high
  • be 35-40mm wide
  • have your face measuring 32-36mm from the bottom of your chin to the top of your head
  • be no more than 12 months old
  • have appropriate brightness and contrast to show your skin in its natural tone and colour
  • be in sharp focus
  • have clear and uniform lighting with no shadows
  • be printed on high quality paper, at high resolution.

These requirements are similar to those for Australian passport photos (external link opens in new window)

 

Proof of identification requirements

To prove your identity, you will need to show the participating Australia Post retail outlet counter operator:

  • at least three documents (at least one from each category)
  • which are current and original
  • which total 100 points or more.

The table below shows the different categories (A, B and C), as well as the number of points each document is worth.

Take original documents not copies with you as the counter operator must see originals. You will be able to keep your originals.    

 

Documents Category A Category B Category C

Points

Photo and Signature General ID Address
Australian passport

Required

 

70

Foreign passport

Required

Required

 

70

Australian firearms licence

Required

Required

Required

40

Australian driver licence

Required

Required

Required

40

Centrelink card

(showing reference number)

 

Required

Required

40

Australian birth certificate

(no extracts)

 

Required

 

70

Current Australian visa or document for travel to Australia

 

Required

 

70

Certificate of Australian Resident Status

 

Required

 

70

Australian Citizenship Certificate

 

Required

 

70

DVA card

 

Required

 

40

Tertiary ID card

(no secondary college student cards)

 

Required

 

40

Private security individual operator licence

 

Required

 

40

Medicare card

 

Required

 

25

Private health insurance card

 

Required

 

25

Credit or account card (American Express and Diners Club cards not accepted)

 

Required

 

25

Second credit or account card (American Express and Diners Club cards not accepted)

 

Required

 

25

Marriage certificate

 

Required

 

25

Change of name certificate

(State registry issued only)

 

Required

 

25

Australian driver learner permit

 

Required

Required

25

Superannuation statement

(up to 24 months old)

 

Required

Required

25

Taxation assessment notice

(up to 24 months old)

 

Required

Required

25

Motor vehicle registration

(up to 12 months old)

 

Required

Required

25

Utilities notice (up to 12 months old)

 

 

Required

25

Second utilities notice (up to 12 months old)

 

 

Required

25

Council rates notice (up to 12 months old)

 

 

Required

25

Financial institution statement (up to 12 months old)

 

 

Required

25

Second financial institution statement (up to 12 months old)

 

 

Required

25

Electoral enrolment

 

 

Required

25

Rental contract or receipt issued by landlord, agent or owner (up to 12 months old).

 

 

Required

25

 

What if I don’t have a Category A document?
If you do not have a category A document, you must show:

  • at least 3 category B documents. At least 1 of these must be worth 40 or more points
  • at least 1 category C document.

Name changes
The name on your Application Summary must match the name on your identification documents.

If you have changed your name, you must provide a linking document between your current name and former name. You can prove this by showing:

 

Fee

If you are applying for a Volunteer Check, there is no fee.

 A fee is payable for an Employee Check application. This fee must be paid when you lodge your application at a participating Australia Post retail outlet.

The fee is not refundable. This means you pay the fee regardless of whether you withdraw your application, pass or fail the Check.

The fee can be paid by cash, Visa, MasterCard, EFTPOS, money order or bank cheque.

Personal or business cheques are not accepted.

 

Applying for a Check from outside Victoria

You must post the following documentation to the Department of Justice:

Mail these to:

Working With Children Check Unit
Department of Justice
GPO Box 1915
MELBOURNE VIC 3001

Please make a note of your receipt number prior to sending your documents.

Once the department receives your application and confirms that all necessary information and documentation has been provided, the application receipt will be verified and returned to you within 2 weeks.

 

What happens after the application is lodged

For details of what happens after you lodge your documents at Australia Post, go to  The application process.