For the latest COVID-19 Victoria updates, restrictions, travel permits and exposure sites, visit coronavirus.vic.gov.au (External link)
The National Police Checking Service (NPCS) is currently experiencing an unprecedented use of the system causing some delays in processing applications.
The General Information guide has been translated into a number of languages.
Customer Support Line:
1300 652 879 (local call charge)
The Customer Support Line operates from 9am to 3pm weekdays (excluding public holidays)